The Registrant Data Report provides a comprehensive export of information collected from each registrant during the registration process. Use this report to view and download registration details, selected registration options, billing information, and other custom data collected on your event page.
Pro Tip: Click here to download a sample Registrant Data Report and preview the layout and included fields.
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Download a Registrant Data Report
To pull a Registrant Data report, hover your mouse over the Reports tab in the top menu bar
Select Exporter from the dropdown
Select the Registrant Data report
Search for your page name(s) and select the page(s), or simply select the page(s) if you can see them
Select the field(s) you would like to export and press the right arrow to move them to the box on the right to be exported. To move fields out of the export, select the left arrow button
To move fields to a new column on the report, select the field you want to move, and select the Up or Down arrows respectively
Pro Tip: To select multiple pages or fields at once, hold down the command or control button on your keyboard while making your selections. To select all pages or fields, hold the command or control button and the A button on your keyboard.
Select the Statuses you want to include. By default, the Registrant Data report will include the Completed, Pending Final Payment, Pending Offline Payment, Pending Transfer, Waitlisted, Pre-registered, and Canceled statuses
Select a date range if desired. If these fields are blank, the report will pull all registrations from the moment your page went live
Select the File Type and File Name
When ready, click the Download button
Pro Tip: You can choose to filter the report so the report only includes registrants who selected a specific registration option, multiple choice option, or session. To filter your report, click Add Another Filter on the right-hand side after selecting your page, and select the specific filtering options. Users can stack multiple filters on their report if desired.
Note: Filtering is only available when a single page is selected. When multiple pages are selected, the filtering option goes away.
Filtering is currently available for the Registration Option, Multiple Choice, and Sessions fields.
Available Fields
Registration Options
Registration Options
The Registration Options field displays the registration option selected by the registrant. This column only appears if your page uses the Registration Options field.
Any Data Collection Fields Added to Your Registration Page
Any Data Collection Fields Added to Your Registration Page
The Registrant Data Report includes all fields that collect information from registrants. This includes fields such as text fields, multiple-choice questions, merchandise selections, session selections, memberships, file uploads, donation fields, and other input fields.
Coupon Code ($ Amount), and Coupon Code (Code)
Coupon Code ($ Amount), and Coupon Code (Code)
The Coupon Code fields in the Registrant Data Report show both the specific coupon code applied to a registration and the total discount amount applied to that registrant. This allows you to identify which registrants used a coupon and how much revenue was reduced as a result.
Note: The Registrant Data Report works best when reviewing individual registrations that used a coupon. It shows the exact registrations where a code was applied and the total discount associated with each registration. If you want to see broader coupon data, such as how many times a coupon was used, use the Coupons Report instead.
Purchase Protection
Purchase Protection
The Purchase Protection field indicates whether the registrant opted in to Purchase Protection for their order. This field appears in the Registrant Data Report if Purchase Protection is enabled on your event page.
Registrant ID
Registrant ID
The Registrant ID field displays the unique ID for each registrant in RedPodium. This ID is assigned when the registration is completed and is never reused or duplicated.
Pro Tip: If you're using Group Registration on your registration page, a single purchaser can register multiple registrants in one order. The Registrant ID gives each individual registrant their own unique identifier, making it easy to distinguish between them.
Registrant ($ Amount)
Registrant ($ Amount)
The Registrant ($ Amount) field displays the amount charged for the individual registrant's registration.
Pro Tip: If you're using Group Registration, a single purchaser can register multiple registrants in one order. The Registrant ($ Amount) field displays only the amount associated with that specific registrant, not the total charged for the entire order. To see the total amount paid for all registrants in a Group Registration order, use the Order Total ($ Amount) field instead.
Registrant Status
Registrant Status
The Registrant Status field shows the current status of a registration within RedPodium. Possible registration statuses include: Completed, Pending, Abandoned, Pending Offline Payment, Pending Final Payment, Pending Transfer, Transferred, Pre-Registered, and Canceled.
Click here to learn more about the different order statuses in RedPodium.
Registration Date
Registration Date
The Registration Date field shows the date the registration was originally submitted in RedPodium. This reflects the initial date when the registrant completed checkout.
Date Completed
Date Completed
The Date Completed field displays the date a registration was approved to attend your event. For many events, this field displays the date and time the registrant originally completed their registration. For events using the Waitlist or Pre-registration features, the Date Completed field displays the date the registrant was added to the event from the waitlist or the date a pre-registration was completed.
Pro Tip: The Date Completed field tracks when a registration is approved to attend your event, not when the registration is fully paid. Registrations submitted using offline payments or payment plans are approved immediately and count towards your event's available inventory, even if they have an outstanding balance. As a result, the Date Completed field displays the submission date and does not update when the remaining balance is paid or when the registration status changes from Pending Final Payment or Pending Offline Payment to Completed.
Page Name
Page Name
The Page or Event Name column specifies the name of the RedPodium page where the registration took place.
Page ID
Page ID
The Page ID field displays the unique identifier assigned to your RedPodium event page. Each page in RedPodium has its own Page ID, which remains consistent for that specific event.
Event Start Date
Event Start Date
The Event Start Date field displays the registration start date set on your registration page. If no registration start date is set, this field is left blank.
Event End Date
Event End Date
The Event End Date field displays the registration end date set on your registration page. If no registration end date is set, this field is left blank.
Checked In
Checked In
The Checked In field shows whether a registrant is currently checked into the event.
Pro Tip: The Checked In field in the Registrant Data Report displays a registrant's current check-in status, not their check-in history. For example, if a registrant checks in and is later checked out, the Checked In field will display No.
Checked In Date
Checked In Date
The Checked In Date field displays the date and time of a registrant's most recent check-in if they are currently checked in. If the registrant is checked out of the event, this field is blank.
Pro Tip: The Checked In Date field shows the registrant's most recent check-in date and time, not their complete check-in history. If a registrant checks in multiple times, only their latest check-in is displayed.
Order Total ($ Amount)
Order Total ($ Amount)
The Order Total ($ Amount) field displays the total amount charged for the order.
Pro Tip: If you're using Group Registration, a single purchaser can register multiple registrants in one order. The Order ($ Amount) field displays the total amount for the entire order, not the amount associated with an individual registrant. To view the amount charged for a specific registrant, use the Registrant ($ Amount) field instead.
Admin Items
Admin Items
The Admin Items column displays any admin items added to the order. For each admin item, the column shows the item's memo followed by its price. If multiple admin items are included in the order, they are separated by commas.
Admin Items Total ($ Amount)
Admin Items Total ($ Amount)
The Admin Items Total ($ Amount) column displays the total amount of all admin items added to the order.
Change Fee Total ($ Amount)
Change Fee Total ($ Amount)
The Change Fee Total ($ Amount) field displays the total amount of all change fees applied to the order.
Pro Tip: The Change Fee Total ($ Amount) field only displays data if your registration page applies a change fee when a registrant edits their order.
Mobile Pay Pass Items
Mobile Pay Pass Items
The Mobile Pay Pass Items field displays any Mobile Pay Pass items included in the order. This field only displays data if your registration page uses Mobile Pay Pass.
Mobile Pay Pass Items Total ($ Amount)
Mobile Pay Pass Items Total ($ Amount)
The Mobile Pay Pass Items Total ($ Amount) field displays the total amount of all Mobile Pay Pass items added to the order.
Currency
Currency
The currency configured for your registration page.
Payment Method
Payment Method
The Payment Method field shows how the registrant paid for the transaction. This field reflects the method selected at checkout and identifies how the order was processed.
Here are available payment methods in RedPodium
Card: This payment method indicates a standard credit or debit card payment
Apple_Pay: This payment method indicates the order was completed using Apple Pay
Google_Pay: This payment method indicates the order was completed using Google Pay
Offline: This payment method indicates the order was submitted using an offline payment method (such as cash or check)
Payment Account
Payment Account
The Payment Account field displays the payment details for orders completed using a credit or debit card, Apple Pay, or Google Pay. This field shows the card brand (for example, Visa, Mastercard, American Express) and the last four digits of the card number used for the order. If the order was submitted using an offline payment method, this field will be blank.
Expiration Month
Expiration Month
The Expiration Month field displays the expiration month associated with the credit or debit card used for the order. This field is populated only for orders paid by card, Apple Pay, or Google Pay. If the order was submitted using an offline payment method, this field will be blank.
Expiration Year
Expiration Year
The Expiration Year field displays the expiration year associated with the credit or debit card used for the order. This field is populated only for orders paid by card, Apple Pay, or Google Pay. If the order was submitted using an offline payment method, this field will be blank.
Billing Name
Billing Name
The Billing Name (First) and Billing Name (Last) fields display the first and last name entered in the billing details section during checkout. These fields reflect the name associated with the payment method used for the order.
Billing Organization Name
Billing Organization Name
The Billing Organization Name field shows the organization name entered in the billing details section during checkout, if your registration page uses this field.
Billing Address
Billing Address
The Billing Address field displays the address entered in the billing details section during checkout. This reflects the address associated with the payment method used for the order. If the order is free and no payment information is collected, this field will be blank.
Billing Email Address
Billing Email Address
The Billing Email Address field displays the email address entered in the billing details section during checkout. This reflects the email associated with the payment information for the order.
Billing Email OptIn
Billing Email OptIn
The Billing Email Opt-In field shows whether the billing email agreed to receive email communications from your event during checkout.
Billing Phone Number
Billing Phone Number
The Billing Phone Number field shows the the phone number added in the billing details section during checkout. This indicates the phone number associated with the payment information for the order.
Tax Deductible ($ Amount)
Tax Deductible ($ Amount)
The Tax Deductible field indicates whether the order includes any amount designated as tax deductible. This applies when a registrant makes a donation or selects a field that includes a tax-deductible portion.
This field is most relevant for nonprofit organizations collecting donations or offering tax-deductible add-ons through their registration page. It helps identify which orders include contributions that may qualify for tax reporting or acknowledgment purposes.
Processing & Fees ($ Amount)
Processing & Fees ($ Amount)
The Processing & Fees field shows the total RedPodium and Webconnex Payments processing fees associated with the order. This field reflects the platform and payment processing fees calculated for the transaction.
This column only populates if you are using Webconnex Payments. If you are using a different payment processor, this field will be blank.
Order ID
Order ID
The Order ID field displays the unique ID for each order in RedPodium. This ID is assigned when the order is submitted and is never reused or duplicated.
Pro Tip: If you're using Group Registration on your registration page, a single purchaser can register multiple registrants in one order. All registrants in the same group order share the same Order ID.
Order Number
Order Number
The Order Number is a unique identifier assigned to each order at the time of purchase. No two orders share the same number. This field appears once per order and is commonly used to locate, reference, and manage orders in RedPodium. You can search for an order using the Order Number in both the Registrations tab and the Transactions tab.
Pro Tip: If you're using Group Registration on your registration page, a single purchaser can register multiple registrants in one order. All registrants in the same group order share the same Order Number.
Order Reference
Order Reference
The order reference identifies the order reference for an order. You can search for an order using the Order Reference in both the Registrations tab and the Transactions tab. This field directly correlates with the Order Reference column in the WBX Payments Payouts Report, and can be used to merge the reports together if desired.
Pro Tip: If you're using Group Registration on your registration page, a single purchaser can register multiple registrants in one order. All registrants in the same group order share the same Order Reference.
Note: If your accounting team would like to merge a Payouts Report and an Order Data Report to see a breakdown of all the items that were selected within an order, you can use the Order Reference field to link these reports. You can use a function like VLOOKUP in Excel and Google Sheets to combine these reports using the Order Reference field.
Customer ID
Customer ID
The Customer ID field displays the unique identifier associated with the customer account.
Payout Reference
Payout Reference
The Payout ID shows the batch ID assigned to a group of transactions included in a single payout. This ID is made up of the last four digits of the Merchant ID and the payout date. The Payout ID corresponds directly to the "Payout Reference" field in the Webconnex Payments Payout Report.
Total Paid ($ Amount)
Total Paid ($ Amount)
The Total Paid field shows the total amount the registrant paid toward the order.
This field reflects the amount successfully collected, including registration costs, fees, add-ons, and any other charges associated with the transaction. If the order was edited after the initial purchase, this field reflects the total amount actually received for the order in its current state.
Payout Total ($ Amount)
Payout Total ($ Amount)
The Payout Total column represents the total amount the registrant paid minus any processing and fees. This is the final amount included in your payout and deposited into the linked bank account.
This column only populates if you are using Webconnex Payments. If you are using a different payment processor, this field will be blank.
Payout Date
Payout Date
The Scheduled Payout Date field shows the date the transaction was included in a payout. This field reflects when the funds from the order were added to your payout through your payment processor.
This column only populates if you are using Webconnex Payments. If you are using a different payment processor, this field will be blank.
Last Updated
Last Updated
The Last Updated field shows the most recent date the registration was modified. This includes updates made by an admin or changes made by the registrant.
Admin Notes
Admin Notes
The Admin Notes field displays any notes your users added to the registration from within the Registrations tab. These notes are internal and are not visible to the registrant.
Tracking / Promo Code
Tracking / Promo Code
The Tracking / Promo Code field indicates whether the registrant completed their order using a tracking link or promo tracking code. If a tracking link was used, this field will display the associated tracking or promo identifier tied to that registration. If no tracking link was used during checkout, this field will be blank.
Metadata (key: value)
Metadata (key: value)
The Metadata field displays any metadata values added to your RedPodium page. Click here to learn more about how to add metadata to your RedPodium page.
Originating Source
Originating Source
The Originating Source field shows where the registration was originally submitted.
It reflects the original point of entry for the registration and does not change if the order is later edited.
Here are the original sources on an Order Data Report:
Standard: The registration was submitted through your online registration page
ControlPanel: The registration was submitted in the RedPodium backend by one of your users
AccountManager: The registration was created through the Registrant Account Center when a registrant added a new registrant to an existing order
FAQs
Can I download a report from an archived page?
Can I download a report from an archived page?
No. Reports cannot be downloaded from archived pages. To download a report, first restore the archived page, then download the report as needed.
Can I save my report or schedule it to automatically send to my email at a specific date and time?
Can I save my report or schedule it to automatically send to my email at a specific date and time?
Yes. With the Memorized Reports feature, you can save a report and schedule it to be emailed automatically to designated recipients at a specific date and time. Click here to learn how to set up and manage Memorized Reports.
What time zone are reports based on?
What time zone are reports based on?
Reports display dates and times based on the local time zone of the device you’re using when pulling the report.