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Download a Transactions Report to Export Your Financial Information

Use the Transactions report to see a history of all transactions that have happened on your registration page

Written by Maddy

The Transactions Report provides a financial record of activity processed on your RedPodium account. Each row in this report represents a completed financial event, such as a charge, refund, or chargeback, giving you a clear view of money moving in and out of your page(s).

This report is designed for reconciliation and payment tracking. It allows you to review processed amounts, monitor refunds, and analyze transaction-level activity across one or multiple events. Because it is transaction-focused, it does not include detailed information about what items were purchased or responses collected during checkout.

Pro Tip: Click here to download a sample Transactions Report and preview the layout and included fields.

Jump To...

Download a Transactions Report

  • To pull a Transactions report, hover your mouse over the Reports tab in the top menu bar

  • Select Exporter from the dropdown

  • Select the Transactions report

  • Search for your page name(s) and select the page(s), or simply select the page(s) if you can see them

  • Select the field(s) you would like to export and press the right arrow to move them to the box on the right to be exported. To move fields out of the export, select the left arrow button

  • To move fields to a new column on the report, select the field you want to move, and select the Up or Down arrows respectively

Pro Tip: To select multiple pages or fields at once, hold down the command or control button on your keyboard while making your selections. To select all pages or fields, hold the command or control button and the A button on your keyboard.

  • Select the Statuses you want to include. By default, the Transactions report will include the Completed and Pending Offline statuses

  • Select the Transaction Type. By default, the Transactions report includes All Transaction Types

  • Select a date range if desired. If these fields are blank, the report will pull all transactions from the moment your page went live

  • Select the File Type and File Name

  • When ready, click the Download button

Available Fields

Transaction ID

The Transaction ID field generates a unique number for every transaction in RedPodium. This identifier is assigned at the time the transaction takes place and is not duplicated.

Total Paid ($ Amount)

The Total Paid field reflects the full amount of the transaction. A positive amount indicates funds collected for your event, while a negative amount represents a refund issued to the registrant.

Currency

The Currency column displays the currency associated with the transaction.

Payment Method

The Payment Method field shows the method used for the payment or refund. This field reflects the method selected at checkout and identifies how the transaction was processed.

Here are available payment methods in RedPodium

  • Card: This payment method indicates a standard credit or debit card payment

  • Apple_Pay: This payment method indicates the transaction was completed using Apple Pay

  • Google_Pay: This payment method indicates the transaction was completed using Google Pay

  • Offline: This payment method indicates the transaction was submitted using an offline payment method (such as cash or check)

Voucher ($ Amount)

The Voucher field indicates whether a voucher was applied to the transaction.

Payment Account

The Payment Account field displays the payment details for transactions completed using a credit or debit card, Apple Pay, or Google Pay. This field shows the card brand (for example, Visa, Mastercard, American Express) and the last four digits of the card number used for the transaction. If the transaction was submitted using an offline payment method, this field will be blank.

Expiration Month

The Expiration Month field displays the expiration month associated with the credit or debit card used for the transaction. This field is populated only for transactions paid by card, Apple Pay, or Google Pay. If the transaction was submitted using an offline payment method, this field will be blank.

Expiration Year

The Expiration Year field displays the expiration year associated with the credit or debit card used for the transaction. This field is populated only for transactions paid by card, Apple Pay, or Google Pay. If the transaction was submitted using an offline payment method, this field will be blank.

Payment Date

The Payment Date field shows the date the financial transaction was processed.

Status

The Status field shows the current status of a transaction within RedPodium. Possible transaction statuses include: Completed, Pending, Pending Offline, Pending User Action, Gateway Error, Voided, and Declined.

Click here to learn more about the different transaction statuses in RedPodium.

Transaction Type

The Type specifies the kind of transaction that took place. Possible Transaction Types include: Charge, Refund, Voucher, Chargeback, and Chargeback Reversal.

Tax Deductible ($ Amount)

The Tax Deductible field indicates whether the transaction includes any amount designated as tax deductible. This applies when a registrant makes a donation or selects a field that includes a tax-deductible portion.

This field is most relevant for nonprofit organizations collecting donations or offering tax-deductible add-ons through their registration page. It helps identify which transactions include contributions that may qualify for tax reporting or acknowledgment purposes.

Page Name

The Page or Event Name column specifies the name of the RedPodium page where the transaction took place.

Billing Name

The Billing Name (First) and Billing Name (Last) fields display the first and last name entered in the billing details section during checkout. These fields reflect the name associated with the payment method used for the transaction.

Billing Organization Name

The Billing Organization Name field shows the organization name entered in the billing details section during checkout, if you are using this field.

Billing Address

The Billing Address field displays the address entered in the billing details section during checkout. This reflects the address associated with the payment method used for the transaction.

Billing Email Address

The Billing Email Address field displays the email address entered in the billing details section during checkout. This reflects the email associated with the payment information for the transaction.

Billing Email OptIn

The Billing Email Opt-In field shows whether the registrant agreed to receive email communications from your event during checkout.

Billing Phone Number

The Billing Phone Number field shows the the phone number added in the billing details section during checkout. This indicates the phone number associated with the payment information for the transaction.

Reversal Note

The Reversal Note field displays the reason provided for a chargeback, if the transaction is a chargeback. This field is only populated when a chargeback has been initiated through the cardholder’s bank or credit card provider. It reflects the dispute reason submitted by the issuing bank, such as unauthorized transaction or services not rendered.

Order ID

The Order ID field generates a unique number for every order in RedPodium. This identifier is assigned at the time of purchase and is not duplicated.

Order Number

The Order Number is a unique identifier assigned to each order at the time of purchase. No two orders share the same number. This field can be used to identify which order a specific transaction is associated with.

Order Reference

The order reference identifies the order reference for an order. This field can be used to identify the order reference a specific transaction is associated with.

Payment Reference ID

The Payment Reference ID is unique code given to each transaction.

Gateway Reference Label

The Gateway Reference Label field displays the reference name of the payment processor that handled the transaction. This field identifies which payment gateway processed the transaction.

Gateway Response

The Gateway Response field displays the response message returned by the payment processor for the transaction. This response indicates the outcome of the payment attempt, such as whether the transaction was approved or declined. The exact wording depends on the payment gateway used.

Payout Reference ID

The Payout Reference ID shows the batch ID assigned to a group of transactions included in a single payout. If using Webconnex Payments, the Payout Reference ID corresponds directly to the "Payout Reference" field in the Webconnex Payments Payout Report.

Payout Date

The Scheduled Payout Date field shows the date the transaction was included in a payout. This field reflects when the funds from the transaction were added to your payout through your payment processor.

This column only populates if you are using Webconnex Payments. If you are using a different payment processor, this field will be blank.

Payout Total ($ Amount)

The Payout Total column represents the total amount the registrant paid minus any processing and fees. This is the final amount included in your payout and deposited into the linked bank account.

This column only populates if you are using Webconnex Payments. If you are using a different payment processor, this field will be blank.

Processing & Fees ($ Amount)

The Processing & Fees field shows the total RedPodium and Webconnex Payments processing fees associated with the transaction. This field reflects the platform and payment processing fees calculated for the transaction.

This column only populates if you are using Webconnex Payments. If you are using a different payment processor, this field will be blank.

Admin Notes

The Admin Notes field displays any notes your users added to the transaction from within the Transactions tab. These notes are internal and are not visible to the registrant.

Metadata (key: value)

The Metadata field displays any metadata values added to your RedPodium page. Click here to learn more about how to add metadata to your RedPodium page.

Originating Source

The Originating Source field shows where the transaction was originally initiated. This field identifies whether how the transaction was submitted.

Here are the some of the originating sources found on a Transactions Report

  • Accountmanager: The transaction was completed by the registrant from the Registrant Account Center

  • Ambassador: This transaction was initiated through your Ambassador Program when RedPodium processed refunds related to ambassador activity

  • Controlpanel: The transaction occurred when a user modified an existing order in the RedPodium backend, resulting in a processed charge or refund

  • IPN: The transaction was initiated from a chargeback

  • Manualentry: The transaction was created when a user manually entered a new order in the RedPodium backend, resulting in a processed charge

  • Membership: This transaction was processed as part of an automatically renewed membership payment

  • Mobileapp: This transaction was initiated on the Check-In App when a user edited an order

  • Mobilepaypass: The transaction was completed using Mobile Pay Pass

  • Standard: The transaction was completed on your online registration page

FAQs

Can I download a report from an archived page?

No. Reports cannot be downloaded from archived pages. To download a report, first restore the archived page, then download the report as needed.

Can I save my report or schedule it to automatically send to my email at a specific date and time?

Yes. With the Memorized Reports feature, you can save a report and schedule it to be emailed automatically to designated recipients at a specific date and time. Click here to learn how to set up and manage Memorized Reports.

What time zone are reports based on?

Reports display dates and times based on the local time zone of the device you’re using when pulling the report.

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