Virtual races allow you to host your event online so registrants can complete the race on their own and submit their finish times. This article walks through how to create a virtual race page, customize its settings, and understand the registrant experience after signup.
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Getting Started
From the Pages screen, click Create Page in the top right corner
Filter by the Virtual type on the left-hand side
Find one of the Virtual page templates you would like, and click Get Started
Add the name of your new race page
Add your race's start date and time
Select the currency of your page
Select the estimated number of registrants for your event
Click Create Page
Pro Tip: After creating your event page, be sure to set up your registration options and customize the registration page registrants will see before accessing your race.
Customize Your Basic Setup
In your page, hover over the Virtual Race tab
Select Basic Setup from the dropdown
Customize the Open Date/Time registrants can first submit their results
Customize the Close Date/Time registrants will have to submit their results by
Pro Tip: You can send reminder emails to your registrants to remind them when the result submission window is open, and when it's about to close.
Customize the Welcome Message that appears
Add contact information for your registrants to contact you. You can add the following:
Email and secondary email
Phone number an secondary phone number
Contact / Support message
Click Save to save your virtual event settings
Customize Your Division Results
In your page, hover over the Virtual Race tab
Select Division Results from the dropdown
Select the field that you will use to form divisions. You can pick from any of the Registration Options or Multiple Choice fields on the page
Pro Tip: If you want to make your race an open race, select No Divisions from the dropdown.
Note: You can only select one field to form divisions in a virtual race.
Expand each of your divisions to customize their settings
Title: Set a title that will appear for this division in the virtual event
Race Type: Set the race type. You can set it as a run or cycle
Winning: Set the fixed distance that will determine the fastest finish time. You can customize the distance for kilometers or miles
Allow Manual Entry: Allow registrants to manually enter their finish time. By default, RedPodium integrates with Strava Track Results, which allows runners to add their time based on their Strava run. When the manual entry option is turned off, registrants must use Strava to upload their result
Category/Label: This option allows you to add categories and label them. This allows you to add honorary results for the highest top speed, highest elevation competed, lowest elevation competed, and elevation gained. You can customize these labels to tie them into your race's brand or theme
Click Save to save your division settings
Note: Once a result has been submitted, you cannot edit your race divisions.
Registrant Experience
After purchasing their registration, registrants can select Access Online Race in their confirmation page or email to submit their results and view the leaderboard
On the welcome screen, they can see when results are open or due. If they open the race during the submission window, they can select Add Strava Results to add their results
They can click My Results to see how they performed in the race
FAQs
Can I switch my in-person RedPodium event to a virtual race?
Can I switch my in-person RedPodium event to a virtual race?
No, you cannot switch your in-person event to a virtual race at this time. If you need to switch your event to a virtual race, we recommend using the mass cancellation feature to cancel all previous registrants, and issue them a coupon to register again on your virtual race.
Click here to learn how to use the mass cancellation feature.