Customize the emails your registrants receive under the Emails dropdown in the page builder. This article covers the following emails:

  • Confirmation 
  • Added to Waitlist 
  • Scheduled Reminders


If enabled, the Confirmation Email will be automatically sent to the registrant when they complete their order. 

Use the form to customize the email's subject line, from name, reply to email, and (optional) BCC yourself or a teammate on the confirmation. 

You can select to copy the same message you wrote for the confirmation page to the confirmation email.

Or write a custom email in the box. 

Added To Waitlist

If you're using our waitlist feature, you can can customize the email the registrants receive when they are added to a waitlist here: 

Scheduled Reminders 

If enabled, you can schedule reminder emails to go to your registrants 24 hours, 48 hours, 72 hours, or a custom time(s) before your event date. 

Note: This feature references the event date that you have under basic settings. 

Select Create Reminder Email to get started. 

Use the menu to customize the settings and write a custom note. 

The email will include a summary of the registrant's original order with your note at the top. 


What is the purpose of the ##registrants and ##billing in the confirmation email?

These codes will automatically pull in a summary of the order and the billing (receipt) details to the confirmation email. They can be removed if that is your preference. The entire process can be tested in preview mode (use your real email to test), so you can view how these options appear to the registrant.

Did this answer your question?