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Customize your event's email confirmations
Customize your event's email confirmations

Customize the email confirmation that attendees receive after registering for your event. Also customize Waitlist and Final Payments emails

Hannah avatar
Written by Hannah
Updated this week

Customize the emails your registrants receive under the Emails dropdown in the page builder. This article covers the following emails:

  • Confirmation 

  • Added to Waitlist 


If enabled, the Confirmation Email will be automatically sent to the registrant when they complete their order. 

Use the form to customize the email's subject line, from name, reply to email, and (optional) BCC yourself or a teammate on the confirmation. 

You can select to copy the same message you wrote for the confirmation page to the confirmation email.

Or write a custom email in the box. 

Added To Waitlist

If you're using our waitlist feature, you can can customize the email the registrants receive when they are added to a waitlist here: 


What is the purpose of the ##registrants and ##billing in the confirmation email?

These codes will automatically pull in a summary of the order and the billing (receipt) details to the confirmation email. They can be removed if that is your preference. The entire process can be tested in preview mode (use your real email to test), so you can view how these options appear to the registrant.

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