Schedule to send SMS Text Message Reminders to your registrants either a day or days prior to or after your event.
Examples of how people might use this feature:
Send parking info for an event 1 day before
Send a discount code 3 days before your event inviting registrants to bring a friend for 10% off
Invite registrants to fill out a post-event survey 2 days after the event
Send a link to register for next year's event 1 day after the event
Jump to...
Create a SMS Reminder Message
From the Pages screen, click Text Messaging from the top menu bar
Select Reminder Messages on the left side of the screen
Click the blue Create Reminder Message button
Customize your message
Name your message (this is for internal purposes)
Select which page you'd like the message to send to
Filter if you'd like to only send to certain Registration Options or Order Date (ie when people purchased their registration)
Select the number of days before or after your event you'd like to send your message
Enter your message and click Save
NOTE: If you receive a message stating: Set your event start date and time zone before sending a reminder message. Find these settings at Page > Settings > Dates.
Simply follow those steps to go set your event start date in order to be able to send the message.
Once you save your reminder message you can then copy, view, edit, send a test or delete it. Once it is sent you will then only be able to copy or view it.
NOTE: If you chose to send an SMS Reminder Message, you could receive an error if you don't have an event start date set in your page Settings. If you receive this error you'd want to set the event start date and time zone by going to: Settings -> Dates.
FAQs
What is the pricing to send SMS Reminder Messages?
Reminder messages fall under Text Messaging and share the same pricing model ($0.04/text for Basic; $0.02/text for Super Sender).
Is there a limit to how many recipients I can send an SMS Reminder Message to?
Yes, SMS Text Message Campaigns can send up to 30,000 recipients per campaign.
How far out can I send SMS Reminder Messages for an event?
SMS Reminder Messages can be scheduled 0-59 days before or after the event date.
Will people receive an SMS Reminder message if they register after I create the message, but before it sends?
Yes, if you were to create a SMS Reminder message today for it to send one week from now, it will send to people who register between today and when it is scheduled to send. The system does a check every 5 mins or so to check for any new orders that fit the criteria.
What phone number are SMS Reminder Messages sent to?
SMS Reminder Messages are sent to the phone number associated with the billing information, not individual registrants.
Why can't I select which registration option I'd like to send the SMS Reminder Message to?
SMS Reminder Messages can only be targeted to specific registration options when one page is selected. It could be that you have selected to send the message to multiple pages in one setup. To target a registration option, setup different messages and select one page per setup.