Square is a custom payment processor that is compatible with RedPodium. In this article, we will cover:

There is a 1% custom processor fee to use this payment processor. Both the 1% and the $0.99/ticket will be billed monthly to a card on file.

Cost Summary: $0.99/ticket + 1% + Square processing fees

Under your organization settings, click “Payment Processor”

Click “Add Payment Processor”

Select Square

Click “Link Square Account”

Note: “Reference Label” is what you want to label your processor so when you publish your page, you can easily find the processor you want to publish to.

You will be directed to Square’s login.

Use your Square credentials to login to Square. Logging into Square will link your Square account to your Ticketspice account.

Once you sign in, you will be redirected here where you see your Square processor listed as a processor option.

If successfully linked, you can now publish your pages to this Square Processor to process through. If you already have a published page, you will need to change the processor on that page to Square to process any new transactions through Square. Here is how to switch a processor on a page currently published.

To know if your Square account successfully connected, click “Edit” on your Square Processor:

You will see a Status: Active if it is successfully linked to your Ticketspice account.

If your Square account is not successfully linked, you will see Status: Pending.
And you have the ability to click the “Link Square Account” button to attempt to login again.

FAQs

Linking your Square as a processor only allows payments to be processed through your Square Account. We do not send over any itemized information or deduct inventory from your Square account. We send over transaction information.

This means your Square Processor is not successfully linked. Follow these steps to confirm your processor is successfully linked.

Refunds processed must be requested and completed within 120 of the original transaction.