Our pricing is simply $0.99 per registrant which is the cost of using RedPodium and if you decide to use our in-house payment processor, Webconnex Payments, the credit card processing fee is 2.9% + $0.30 per transaction.

If you don't use our in-house payment processor, Webconnex Payments, we also offer custom payment processors you can use listed here. There is an additional 1% custom payment processor fee to use any of these plus your negotiated rate with the payment processor you choose to use.

Please note: Cornerstone is our processing partner. Get approved in 2-3 business days with no custom gateway fee if you sign up with NMI and Authorize.Net via Cornerstone.

If any registration price amount (excluding the fee) is $5 or less and you use our in-house payment processor the fee is $0.49 per registrant plus the payment processor's 2.9% + $0.30 per transaction.

If registration price amount (excluding the fee) is $5 or less and you use a Custom Processor the fee is $0.99 +1% per registrant plus that payment processor's per transaction fee.

Full Refunds

When you cancel and refund a registrant, most registration companies will hold back both their fee and the payment processing fee. Meaning, your registrant will not get back all their money! We think that stinks. With RedPodium and when using our in-house payment processor, Webconnex Payments, when you cancel a registrant and issue a full refund of their transaction, all RedPodium fees and payment processor fees are refunded as well. In the end, the registrant gets a 100% full refund of what they paid.

Partial Refund

When issuing a partial refund, it gets a little tricky with fees because the credit card companies will not return a partial refund of their fees either. And because our fee is commonly captured along with the payment processing, RedPodium fees are not returned either. Your attendee will get back the partial amount you set, but any payment processing fees and RedPodium fess will remain.

Using our In-House Payment Processor, WePay: With a sample $10 registrant this is how to calculate our fees:

When you are running paid events, the billing system will waive the registration fees for your free events.

For example, if you are running your paid event and wish to do a free volunteer sign up form, those volunteer sign ups will be free once you start selling registrations for your paid event. If you are only hosting free events, a 99 cent per registration fee applies and the billing system will collect a card on file and charge you every 30 days for registrations sold.

If you use other Compatible Payment Processor, you will want to login into that platform to see their Reports: