RedPodium

RedPodium offers a Rest API for polling information collected through pages. You can review detailed documentation here.&nbsp;

To use the API you will need API Keys. Please follow the following steps to create API keys from your account.

Step 1: Go under Extras in the main navigation and choose Integrations

Step 2: Click on the button to Add API Key

Step 3: Give Your API A Reference Name&nbsp;

Step 4: Hit Update Key button to close the window.&nbsp;

Note, you may have to refresh the page to see the newly generated API Key.

I am going to need more than the daily or burst limit that is set, can that be increased?

We often times find that when customers hit our limit they are doing operations such as pulling down all the records every x minutes, as opposed to using query params to reduce the number of calls. Reducing the amount of requested data leads to faster integration times as well as reduced usage counted toward limits. 

- Instead of pulling down all orders each day, consider using the dateUpdated param to only grab orders that have been updated since you last pulled.
- Instead of grabbing all items and locally filtering in your app, consider using formId or email to only receive the data you are desiring.

Can I post records/info/registrants into RedPodium via the API from an external source?

Not at this time. Our API largely only supports reading data via GET requests. There are a few minor exceptions where we allow posting of data.

Do you offer custom integration and API support?

In order to utilize our API you do have to have a working knowledge of REST API's and the tools to use them. If you need guidance on finding something in the API documentation or think something is not functioning as intended our support team is happy to help field your questions. We do not provide support for developing or maintaining custom integrations using our API however.

Is the daily/burst limit per API key or per account? Rate limits, both burst (15min) and Daily (24hr) are tied to the account not the API key. If you plan on utilizing multiple integrations, make sure to consider both when planning usage. Rates are reset automatically daily at 0:00 UTC

Can I pull more than 50 records at a time? Yes, the limit of records that can be pulled at a time is 250 but the default limit is 50 unless explicitly stated otherwise.

- I am going to need more than the daily or burst limit that is set, can that be increased?
 We often times find that when customers hit our limit they are doing operations such as pulling down all the records every x minutes, as opposed to using query params to reduce the number of calls. Reducing the amount of requested data leads to faster integration times as well as reduced usage counted toward limits. 
 
 Some common best practices include:
 - Instead of pulling down all orders each day, consider using the dateUpdated param to only grab orders that have been updated since you last pulled.
 - Instead of grabbing all items and locally filtering in your app, consider using formId or email to only receive the data you are desiring.
- Can I post records/info/registrants into RedPodium via the API from an external source?
 Not at this time. Our API largely only supports reading data via GET requests. There are a few minor exceptions where we allow posting of data.
- Do you offer custom integration and API support?
 In order to utilize our API you do have to have a working knowledge of REST API's and the tools to use them. If you need guidance on finding something in the API documentation or think something is not functioning as intended our support team is happy to help field your questions. We do not provide support for developing or maintaining custom integrations using our API however.
- Is the daily/burst limit per API key or per account? Rate limits, both burst (15min) and Daily (24hr) are tied to the account not the API key. If you plan on utilizing multiple integrations, make sure to consider both when planning usage. Rates are reset automatically daily at 0:00 UTC
- Can I pull more than 50 records at a time? Yes, the limit of records that can be pulled at a time is 250 but the default limit is 50 unless explicitly stated otherwise.

Using the API

Step 1: Go under Extras in the main navigation and choose Integrations

Step 2: Click on the button to Add API Key

Step 3: Give Your API A Reference Name

Step 4: Hit Update Key button to close the window.

FAQs: