Show-hide actions allow you to control which fields appear on your event registration page based on specific conditions. This helps create a streamlined, customized experience for registrants by ensuring they only see relevant options. For example, you can show a special merchandise option before January 18, or hide a text field for the second registrant in a Group Registration order. Additionally, instead of deleting fields you may need for your reporting, use show-hide actions to dynamically hide fields that you would no longer like for your registrants to see or access.
Pro Tip: Our actions automatically assume the opposite is true. For example, if a field is set to only show based on a certain condition, it will be hidden by default until that condition is met. Once the condition is met, the field will show.
Likewise, if a field is set to hide until a condition is met, it will by default show. For example, if a merchandise field is set to hide if the Child registration option is selected, this merchandise field will by default show until a registrant selects the Child registration option and then it will be hidden.
All fields show all of the time by default, so if you would like to show your field at all times, no action is needed.
Example Use Cases
Show a unique merchandise field before February 19
Hide a registration option for registrants under 18 years of age
Show a session for registrants who use your tracking link
Hide the line item fee when someone selects the cash/check payment method
Hide options on the page that are no longer available for your registrants to select and purchase
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Getting Started
From the Pages screen, click the pencil icon under the page you want to edit
Go to the Actions tab
Click Create Your First Action, or click the + icon on your action if you already have actions on your page
Add Your Trigger
First, add the trigger field(s) (if applicable) where you want to show or hide your field(s). Below includes some example triggers that you might want to utilize.
Create Actions Triggered by the Date
Create Actions Triggered by the Date
In RedPodium, you can create actions that trigger based on the current date! For example, you can hide the option to register for your January event if the date is after January 31.
On the left-hand side, click the Date field
Select your desired option, and add the date to the field below by entering the date or selecting it from the calendar
The Is option will trigger your show-hide action on a specific date
The Is Between option will trigger your show-hide action between specific dates
The Is Before option will trigger your show-hide action before a specific date
The Is After option will trigger your show-hide action after a specific date
Click the + button if you would like to add multiple triggers
If you click this button, click the All of these must be true checkbox if you would like all of the conditions to be met to trigger your show-hide action
If this checkbox is not selected, the show-hide action will occur if any one of the conditions are met
Create Actions Triggered by the Registrant's Date of Birth
Create Actions Triggered by the Registrant's Date of Birth
If using the Date of Birth field, you can create actions that trigger based on the registrant's date of birth. For example, you can automatically show a special waiver field if a registrant is under 18.
On the left-hand side, click the Date field
Select your desired option, and add the date to the field below by entering the date or clicking a date on the calendar
The Is Completed option will trigger your show-hide action when someone adds their date of birth
The Is Not Completed option will trigger your show-hide action when someone does not add their date of birth
The Date is Before option will trigger your show-hide action if the registrant's date of birth is before a specific date you set
The Date is After option will trigger your show-hide action if the registrant's date of birth is after a specific date you set
The Date Is option will trigger your show-hide action if the registrant's date of birth is a specific date you set
The Day of the Week option will trigger your show-hide action if the registrant's date of birth is on a day of the week that you specify
The Age Less Than option will trigger your show-hide action if the registrant is younger than the age you set
The Age Greater Than option will trigger your show-hide action if the registrant is older than the age you set
The Age Is option will trigger your show-hide action if the registrant is the age you set
Click the + button if you would like to add multiple triggers
If you click this button, click the All of these must be true checkbox if you would like all of the conditions to be met to trigger your show-hide action
If this checkbox is not selected, the show-hide action will occur if any one of the conditions is met
Create Actions Triggered by the Number of Registrants in an Order
Create Actions Triggered by the Number of Registrants in an Order
If using our Group Registration feature, you can create actions that trigger when someone registers a specific number of people in an order. There are two different types of actions that you can use in RedPodium.
The Registrants in a Transaction option is triggered when someone registers a specific number of people that you define. When triggered, this action applies to all registrants in the order.
The Specific Registrant option is triggered when someone registers a specific number of people, but the action only applies to the specific registrant(s) you designate.
For example, if a user sets an action to hide a Text Field for Registrants 3 and over...
Registrants in a Transaction: RedPodium will hide the text field for all registrants in the order. If Registrants 1 and 2 previously entered text in this field, that data will be lost
Specific Registrant: RedPodium will hide the text field only for Registrants 3 and over. Registrants 1 and 2 will still see the text field, and their data will be retained
On the left-hand side, click the Registrants in a Transaction field or the Specific Registrant field
Select your desired option, and add the value/date to the field below
The Greater Than (Registrants in a Transaction option) option will trigger your show-hide action if a registrant registers a group larger than the number you set in a single order
The Less Than (Registrants in a Transaction option) option will trigger your show-hide action if a registrant registers a group smaller than the number you set in a single order
The Is (Specific Registrant) option will trigger your show-hide action if a registrant registers a group of the exact size you set in a single order
The Date is Between (Specific Registrant) option will trigger your show-hide action if the registrant is registering between specific dates
Click the + button if you would like to add multiple triggers
If you click this button, click the All of these must be true checkbox if you would like all of the conditions to be met to trigger your show-hide action
If this checkbox is not selected, the show-hide action will occur if any one of the conditions is met
Pro Tip: If you want to trigger an action for a specific registrant in the group using the Specific Registrant option, we recommend entering the same number in both fields.
For example, to show a specific field only for the second registrant, we recommend selecting the Is (Specific Registrant) option and entering 2 to 2 in the text fields that appear.
Create Actions Triggered by the Tracking Link a Registrant Uses
Create Actions Triggered by the Tracking Link a Registrant Uses
If using our Tracking Link feature, you can create actions that trigger when someone uses a specific tracking link. For example, you can automatically display a unique merchandise field if a registrant uses your tracking link.
On the left-hand side, click the Tracking Link field
Select your desired option, and , and select the tracking link(s) you would like to target
The Is option will trigger your show-hide action if a registrant uses the tracking link you select
Click the + button if you would like to add multiple triggers
If you click this button, click the All of these must be true checkbox if you would like all of the conditions to be met to trigger your show-hide action
If this checkbox is not selected, the show-hide action will occur if any one of the conditions is met
Create Actions Triggered by the Registration Option Someone Selects
Create Actions Triggered by the Registration Option Someone Selects
In RedPodium, you can create actions that trigger based on the registration option someone selects. For example, you can automatically display a special set of sessions if a registrant chooses the VIP registration option.
Pro Tip: You can target the entire Registration Options field with Actions, or target a specific selection within the Registration Options dropdown. Targeting the Registration Options field will offer different actions than selecting a specific registration option in the dropdown.
On the left-hand side, scroll down and select the custom field option you would like to target
Select your desired option, and add a value/quantity to the field below if needed
The Is Completed option (Registration Options field only) will trigger your show-hide action when a registrant selects any registration option
The Is Not Completed option (Registration Options field only) will trigger your show-hide action when a registrant doesn't select any registration option
The Value Contains option (Registration Options field only) will trigger your show-hide action when a registrant selects a registration option containing a value you enter
The Value Ends With option (Registration Options field only) will trigger your show-hide action when a registrant selects a registration option ending with a value you enter
The Selection Is option(Registration Options field only) will trigger your show-hide action when a registrant selects a specific registration option you select
The Selection Is Not option (Registration Options field only) will trigger your show-hide action when a registrant doesn't select a specific registration option you specify
The Is Selected option (specific registration option only) will trigger your show-hide action when a registrant selects the specific registration option you specify
The Is Not Selected option (specific registration option only) will trigger your show-hide action when a registrant doesn't select the specific registration option you select
The Remaining Inventory Is option will trigger your show-hide action when the remaining inventory of a registration options field or an individual registration option reaches the level you set
The Inventory Sold Out option will trigger your show-hide action when the inventory of your registration options field or an individual registration option is sold out
The Quantity Sold Is option (specific registration option only) will trigger your show-hide action when the your registration option reaches a specific number of sold registrations
Click the + button if you would like to add multiple triggers
If you click this button, click the All of these must be true checkbox if you would like all of the conditions to be met to trigger your show-hide action
If this checkbox is not selected, the show-hide action will occur if any one of the conditions is met
Create Actions Triggered by a Registrant's Custom Selections on the Registration Page
Create Actions Triggered by a Registrant's Custom Selections on the Registration Page
In RedPodium, you can create actions that trigger based on a registrant's selections. For example, you can automatically show a follow-up question to describe their specific dietary needs if a registrant selects that they have dietary restrictions.
On the left-hand side, scroll down and select the custom field option you would like to target
Select your desired option in the field below
Click the + button if you would like to add multiple triggers
If you click this button, click the All of these must be true checkbox if you would like all of the conditions to be met to trigger your show-hide action
If this checkbox is not selected, the show-hide action will occur if any one of the conditions is met
Create Actions Triggered by a Registrant's Email or Other Text Inputs
Create Actions Triggered by a Registrant's Email or Other Text Inputs
In RedPodium, you can create actions that trigger based on a registrant's email or other text they enter on the registration page. For example, you can automatically show a new multiple choice field if a registrant's email contains redpodium.com.
On the left-hand side, click the Email field or the Text Field you would like to target
Select your desired option, and add a value to the field below if needed
The Is Completed option will trigger your show-hide action when a registrant enters text on the field
The Is Not Completed option will trigger your show-hide action when a registrant doesn't enter text on the field
The Value Is Exactly option will trigger your show-hide action when a registrant enters the exact text you specify
The Value Is Not Exactly option will trigger your show-hide action when a registrant doesn't enter the exact text you specify
The Value Contains option will trigger your show-hide action when a registrant enters text containing the value you specify
The Value Ends With option will trigger your show-hide action when a registrant enters text ending with the value you specify
Click the + button if you would like to add multiple triggers
If you click this button, click the All of these must be true checkbox if you would like all of the conditions to be met to trigger your show-hide action
If this checkbox is not selected, the show-hide action will occur if any one of the conditions is met
Create Actions Triggered by a Coupon Code
Create Actions Triggered by a Coupon Code
In RedPodium, you can create actions that trigger based on a coupon code that a registrant uses. For example, you can automatically show your Christmas-themed merchandise for your event if a registrant enters the coupon code XMAS.
On the left-hand side, click the Coupon Code field
Select your desired option, and add a value to the field below if needed
The Is Completed option will trigger your show-hide action when a registrant enters a coupon
The Is Not Completed option will trigger your show-hide action when a registrant doesn't enter a coupon
The Value Is Exactly option will trigger your show-hide action when a registrant enters the exact coupon code you specify
The Value Is Not Exactly option will trigger your show-hide action when a registrant doesn't enter the exact coupon code you specify
The Value Contains option will trigger your show-hide action when a registrant selects a coupon code containing the value you specify
The Value Ends With option will trigger your show-hide action when a registrant selects a coupon code ending with the value you specify
The Is Valid option will trigger your show-hide action when a registrant enters a valid coupon code
Click the + button if you would like to add multiple triggers
If you click this button, click the All of these must be true checkbox if you would like all of the conditions to be met to trigger your show-hide action
If this checkbox is not selected, the show-hide action will occur if any one of the conditions is met
Create Actions Triggered by the Payment Method a Registrant Selects
Create Actions Triggered by the Payment Method a Registrant Selects
In RedPodium, you can create actions that trigger based on the payment method someone selects. For example, you can hide the line item fee for your event if a registrant selects your cash/check payment method.
On the left-hand side, scroll down and select the payment method you want to target
Select your desired option
The Is Selected option will trigger your show-hide action when a specific payment method is selected
The Is Not Selected option will trigger your show-hide action when a specific payment method is not selected
Click the + button if you would like to add multiple triggers
If you click this button, click the All of these must be true checkbox if you would like all of the conditions to be met to trigger your show-hide action
If this checkbox is not selected, the show-hide action will occur if any one of the conditions is met
Add Your Show-Hide Action
On the right-hand side, find and select Show or Hide
Choose the Field(s) or Function(s) that you would like to show or hide when the condition is met
Click the + button if you would like to add another action that occurs when the condition is met
Click Save Action
Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page
Pro Tip: It is important to know that actions run from top to bottom. So if you have multiple actions in your RedPodium page, actions towards the bottom can override actions above them. You have full control over the order of your actions and can reorder as needed. Because the order of actions can impact how your page behaves, we highly recommend previewing and testing your page before publishing it live. This helps ensure that all your actions work together the way you intend.
Manage Your Actions
Find the Action you would like to manage, and click any of the following icons:
The pencil icon allows you to edit the action
The pages icon allows you to copy the action
The + icon allows you to create a new action
The trash can icon allows you to delete the action
Hide a Field Instead of Deleting It
Once your page is published and a field has accepted registrations, we strongly recommend hiding the field instead of deleting it. By hiding the field, you will retain your data, as deleting a field from the page will delete any previous registrants' information that is tied to the field. Here is how to hide your field instead of deleting it.
From the Pages screen, click the pencil icon under the page you want to edit
Go to the Actions tab
Click Create Your First Action, or click the + icon if you already have actions on your page
On the left-hand side, click the Date field
Select the Is After option, and select today's date
On the right-hand side, select the Hide option
Choose the fields that you want to hide
Click Save Action
Click Save Now in the upper-right corner of your page to save your changes. Click Publish to publish these changes to your live page
FAQs
What's the best way to test my actions?
What's the best way to test my actions?
We recommend using Preview mode to test your actions. Preview Mode allows you to review the visual and communication experience of your registration page without processing real payments or saving data. Since Preview Mode respects actions and date-based conditions, you can test your page in real time to ensure everything functions as expected.
To use Preview mode, go to your RedPodium edit page
Save any changes on your page by clicking Save in the top-right corner
Select the Preview button in the top right corner
Warning: Because the Preview mode is only used for testing, do not share this URL with registrants. This link will not accept real registrations or payments.
Why is my live page still showing pre-registration, offline payments, or credit card payment options when I've disabled these payment methods on my RedPodium page?
Why is my live page still showing pre-registration, offline payments, or credit card payment options when I've disabled these payment methods on my RedPodium page?
A common reason a disabled payment method still appears on the live page is that there is an action on the page that references that payment method. Actions override the payment settings in the page builder. So, if an actions includes a reference to a payment method, it will appear on the live page — even if that method is turned off in your settings.
To fix this, review your actions and remove any references to the payment method you no longer want to offer.