Your Webconnex Payments Portal allows you to view your transactions, access a summary of all received payouts, and download payout reports for your pages. In this guide, we'll walk you through how to log into your portal, switch between multiple Webconnex Payments accounts if you have more than one, and update the name of your payment processor.
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Log Into Your Webconnex Payments Portal
To log into your Webconnex Payments Portal, first log into RedPodium. You can click the button below to log into your RedPodium account.
Once you log in to RedPodium, hover your mouse over the Gear icon on the top right-hand corner of your account
Select Payment Processors from the dropdown
Find the correct payment processor, and click View Payments Portal
Note: If you receive an error when trying to log into the Webconnex Payments Portal, your user likely doesn't have the necessary permissions to access the Payments Portal.
On RedPodium, users need View, Manage, and Delete Payment Processor Setup permissions to access the Webconnex Payments portal. If you don’t have these permissions but require access, we recommend contacting an Administrator on your account and requesting the necessary permissions to use the payments portal.
Switch Between Your Webconnex Payments Accounts
From the Pages screen, hover your mouse over the Gear icon on the top right-hand corner
Select Payment Processors from the dropdown
Find the correct payment processor, and click View Payments Portal
Once you are logged in, hover your mouse over the circle icon in the upper right corner of your account
Select Switch Merchant Account from the dropdown
Select the Webconnex Payments account you'd like to switch to
Update the Name of Your Webconnex Payments Account(s)
From the top menu bar, hover your mouse over the Gear icon in the right-hand corner
Select Payment Processors from the dropdown
Click the pencil icon under the Webconnex Payments processor you want to update
Edit the text in the Reference Name field. This text is displayed when switching between accounts inside the Webconnex Payments portal
Click Save
